Privacy Policy

1) What this policy covers

This Privacy Policy explains how ANJO LC collects, uses, and protects personal information when you visit our website, contact us, or use our subscription-based services.

2) Information we collect

We collect information in three main ways:

A) Information you provide to us

We may collect your name, email address, phone number (optional), organization name, and message content submitted through our contact forms. In addition, any information you include in emails sent to amp@anjolc.com may be collected.

B) Billing and subscription information (Stripe)

Payments and subscriptions are processed through Stripe. We may receive and store limited billing-related information such as Stripe customer ID, subscription ID, invoice IDs, payment status, plan type, and transaction timestamps. Refund request details and outcomes are retained for audit and customer support purposes. We do not store your full card number; card details are handled by Stripe.

C) Website usage data (analytics and technical data)

When you browse the site, we may automatically collect information such as your IP address (or approximate location derived from it), device type, browser type, pages visited, time on page, referring/exit pages, and cookies or similar tracking technologies (see Section 6).

3) How we use your information

We use information to:

• Respond to inquiries and provide requested information
• Provide, maintain, and improve services
• Manage subscriptions, invoicing, and billing support
• Review and process refund requests (including fraud and abuse prevention)
• Monitor site performance and troubleshoot issues
• Comply with legal obligations and enforce our policies

4) How we share information

We do not sell personal information. We may share information with:

• Service providers that help us run the website and services (e.g., hosting, analytics, email delivery)
• Stripe for payments, subscriptions, invoicing, and refunds
• Professional advisors (legal, accounting) when needed
• Authorities if required to comply with law or protect rights and safety

We only share information as necessary to provide services or meet obligations.

5) Data retention

We retain information only as long as necessary for:

• Responding to requests and providing services
• Billing, refunds, audits, and recordkeeping
• Legal compliance and dispute resolution

Refund requests and billing records may be retained longer for audit and reconciliation purposes.

6) Cookies and tracking

We may use cookies or similar technologies to:

• Keep the site functioning properly
• Understand how visitors use the site (analytics)
• Improve site performance and user experience

You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

7) Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No system is perfect, but we take data protection seriously—especially for billing and client communications.

8) International visitors

If you access our site from outside the United States, your information may be processed in locations where our service providers operate.

9) Children's privacy

Our services and website are not intended for children under 13, and we do not knowingly collect personal information from children.

10) Your choices

• You may request access, correction, or deletion of certain information by emailing amp@anjolc.com
• You may opt out of non-essential emails at any time (where applicable)
• Some information may need to be retained for billing, legal, or compliance reasons